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Privacy Policy

 

PRIVACY POLICY


This Privacy Policy describes how your personal information is collected, used and shared when you visit or make a purchase at https://arthemisclothing.ca.

PERSONAL INFORMATION WE COLLECT


When you visit the site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone and some of the cookies installed on your device.

In addition, when you browse the Site, we collect information about the individual web pages or products you visit, the websites or search terms that referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as "device information".

We collect information on devices using the following technologies:


- "Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information on cookies and how to disable cookies, visit http://www.allaboutcookies.org.


- "Log files" track actions on the site and collect data, including your IP address, browser type, Internet Service Provider, referring / exit pages and timestamps.
- "Web beacons", "tags" and "pixels" are electronic files used to record information about how you navigate the site.

In addition, when you make a purchase or attempt to make a purchase through the Site, we collect certain information about you, including your name, billing address, shipping address and payment information which is processed 100% securely by Shopify.


When we refer to "personal information" in this Privacy Policy, we are referring to both device information and order information.


HOW DO WE USE YOUR PERSONAL INFORMATION?


We use the order information we generally collect to fulfill all orders placed on the Site (including processing your payment information, arranging for shipping and providing invoices and/or order confirmations).

In addition, we use this order information to:


- Communicate with you


- Filter our orders for potential risks or fraud


- When you agree with the preferences you have shared with us, provide you with information or advertising regarding our products or services. You can unsubscribe at any time by writing STOP to our messages.


We use the device information we collect to help us detect potential risks and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analyses of how our customers navigate and interact with the Site, and to evaluate the success of our marketing and advertising campaigns).


By using our website, you (the visitor) agree to allow third parties to process your IP address to determine your location for currency conversion purposes.

You also agree to have this currency stored in a session cookie in your browser (a temporary cookie that is automatically deleted when you close your browser).

We do this so that the selected currency remains selected and consistent when browsing our website so that prices can be converted to your local currency (the visitor).

 

KEEP YOUR PERSONAL INFORMATION


We share your personal information with third parties to help us use your personal information as described above.

For example, we use Shopify to power our online store - you can learn more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.

We also use Google Analytics to help us understand how our customers use the site - you can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/. You can also disable Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other legal request for information we receive, or to otherwise protect our rights.

BEHAVIORAL ADVERTISING


As described above, we use your personal information to provide you with targeted advertising or marketing communications that we believe may be of interest to you.

For more information on how targeted advertising works, you can visit the educational page of the Network Advertising Initiative ("NAI") at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

Your information could be used on Facebook for retargeting Marketing or to find new customers with look a like ads.

In addition, you can unsubscribe from some of these services by visiting the Digital Advertising Alliance's unsubscription portal at: http://optout.aboutads.info/.


YOUR RIGHTS


If you are a European resident, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated or deleted. If you wish to exercise this right, please contact us via the contact details below.

In addition, if you are a European resident, we note that we process your information in order to fulfill any contracts we may have with you (for example if you place an order via the Site), or otherwise to pursue our legitimate business interests listed above. In addition, please note that your information will be transferred outside of Europe, including Canada and the United States.

DATA RETENTION


When you place an order through the Site, we will retain your order information for our records unless and until you request us to delete the information.

CHANGES


We may update this Privacy Policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.

 

SMS 

By entering your phone number at the checkout and initiating a purchase, subscribing via our subscription or keyword, you agree that we may send you SMS notifications (for your order, including abandoned cart reminders) and SMS marketing offers.

Marketing text messages will not exceed 10 per month. You can unsubscribe from all other text messages by clicking on the unsubscribe link. Sending text messages or using automated systems requires you to transmit the telephone numbers or names of the recipients to our importer.

We will store and use this data to show you the analysis and results of the campaign, including message status shipping, sending status and, in some cases, whether the purchase resulted in a sale.

If you choose to use our link shortener in text messages, we will collect information about whether or not the link was clicked and use it to display the results in your analyses.

Any other third party services that you may decide to use outside the scope of smsbump.com (third party link shortener, GA tracking, etc) you will be referred to their specific third party policies which you must agree to.

When sending text messages, we will forward the data to our text message operator to perform their shipping. Information is only shared with our operator at the time of initiating a marketing campaign. If your recipients no longer wish to receive messages, they must reply to the message with STOP or contact us at the e-mail address below so that we can successfully unsubscribe them: info@arthemisclothing.ca.

"Text Marketing and notifications:
By entering your phone number in the checkout and initialising a purchase, subscribing via our subscription form or a keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. Text marketing messages will not exceed 10 a month. You acknowledge that consent is not a condition for any purchase. We are a Company from Canada and all laws are respected. Please read them if you are from another country to comply with them. 

If you wish to unsubscribe from receiving text marketing messages and notifications reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you with in any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests will not be accounted as a reasonable means of opting out. Message and data rates may apply.
For any questions please text HELP to the number you received the messages from. You can also contact us for more information. If you wish to opt out please follow the procedures above.”

CONTACT US


For more information about our privacy practices, if you have any questions please contact us by email: info@arthemisclothing.ca

Updated 23/01/2020